645 Vasse-Yallingup Road Anniebrook WA 6280 stay@southernstarspark.com.au

Logo-Southern Stars Holiday Park Dunsborough

Booking Terms & Conditions

  • Management reserves the right to amend or alter prices, sites and conditions at any time without notice.
  • Check-in time is from 2pm. Checkout time is strictly 10am, unless previously arranged with management.
  • Whilst we endeavour to meet our guest’s requests, site preference is not always guaranteed.
  • During Peak Season, strictly only one vehicle is allowed per site. During Mid and Low season, this is a little more flexible.

Minimum Stays

  • During long weekends there is a minimum stay of 2 nights (Saturday and Sunday nights)
  • During the two week period from Boxing Day there is a minimum stay of 3 nights.
  • During Easter there is a minimum stay of 3 nights (Friday, Saturday and Sunday nights).
  • All other periods outside of the above, no minimum nights apply.

Cancellations & Refunds

Bookings where a credit has been retained for a future stay, must be used within 12 months of the date that the original booking was made (not arrival date), otherwise the credit becomes expired and will no longer be available for use.

Any transaction fees (credit card fees etc) incurred in relation to the booking will not be refunded.

No refunds will be issued for early departures.

Peak Season Bookings

  • 20 December-31 January – Cancellations received at least 21 days prior to the arrival date, where written notice has been provided, are refundable, less a $40 administration fee, OR full credit can sit on the Guest’s account to be used towards a future booking. The credit is valid for 12 months from the original booking date (not original arrival date).   Cancellations received less than 21 days prior to the arrival date, during Peak season, will not be eligible for any refund.
  • Easter Long Weekend – Cancellations received at least 21 days prior to Good Friday, where written notice has been provided, are refundable, less a $40 administration fee, OR full credit can sit on the Guest’s account to be used towards a future booking. The credit is valid for 12 months from the original booking date (not original arrival date).  Cancellations received less than 21 days prior to Good Friday, will not be eligible for any refund.

Mid and Low Season Bookings

  • Cancellations received at least 7 days prior to arrival, where written notice has been provided, are refundable, less a $40 administration fee, OR full credit can sit on the Guest’s account to be used towards a future booking. The credit is valid for 12 months from the original booking date (not original arrival date).   Cancellations received less than 7 days prior to the arrival date, will not be eligible for any refund.

Payments/Deposits

A $100 deposit is required to secure all bookings. Reservations will not be guaranteed or confirmed without a deposit.  Please note if your deposit is not paid by the required date, your reservation will be cancelled. All online bookings require a valid credit card and the deposit must be paid at the time of booking.

Peak Season

  • 20 December – 31 January bookings – $100 deposit at time of booking with final balance due 21 days prior to arrival date.
  • Easter Long Weekend – $100 deposit at time of booking with final balance due 21 days prior to arrival date.
  • When any other booking is made within 21 days of arrival, full payment is required at time of booking.

Low and Mid Seasons

  • All bookings – $100 deposit at time of booking with final balance due 7 days prior to arrival.
  • Long Weekend bookings – $100 deposit at time of booking with final balance due 21 days prior to arrival.
  • When any other booking is made within 7 days of arrival, full payment is required at time of booking.

Terms & Conditions if Staying at SSHP with your Dog

Any guest enjoying their stay with their dog agrees to the following terms and conditions.  This ensures that you, your dog and your fellow campers all enjoy their stay.

  • Dogs must be kept on a leash at all times.
  • Any disturbances such as barking must be controlled to ensure other guests are not inconvenienced. Management may ask you and your dog to leave if the disturbance continues.
  • If you are staying in one of our Fenced Pet Campsites, your dog may be off their leash whilst in your enclosed camp site.
  • Please clean up after your dog and ensure your site is left clean for the next guest.
  • Your dog must NOT be left unattended at any time during your stay (even if staying in one of our Fenced Pet Campsites).
  • Dogs are not permitted in the playground area, camp kitchen/recreation area, dam, ablutions/bathrooms or laundry.
  • Please DO NOT wash your dog’s bedding or blankets in our washing machines or bathrooms.
  • If your dog acts in any way that is considered dangerous or aggressive, Management have the right to ask you to leave, in which case you will not be entitled to a refund.
  • There is a dog/horse exercise beach straight down Chain Avenue (3km away).
  • You as the dog owner(s) agree to indemnify and hold harmless Southern Stars Holiday Park Dunsborough, its managers and staff from all liability, loss and damage suffered as a result of your dog’s actions. Furthermore, you agree solely to accept all liability, financial or otherwise which may result from your dog’s actions.